Learn about ethnography and how to observe flow in the workplace. Includes Management Gemba walks. Join the thousands from across Canada who attended Lean training with Alpen Path Solutions Inc. since 2015.
Short videos, quizzes, downloads, proposed reading and an optional work-based observation exercise
Learn about the 'hidden obvious'. Engage in observation exercises
Self-paced course duration is approximately 1.5 hours for all mandatory elements to receive a Certificate of Completion. The duration with the proposed external videos and the optional work-based assignment is approximately one day.
4 levels of observation at the Gemba!
Introduction to Lean is a prerequisite
Each registration provides access for a full year
Shared values and meanings - Part I
Shared values and meanings - Part 2
Shared values and meanings - Part 3
Quiz - Shared values and meanings
The practice of observation at Toyota
Observation exercises to expand awareness - Part I
Observation exercises to expand awareness - Part 2
Observation exercises to expand awareness - Part 3
Standardizing work to sustain continuous improvement - Part 1
Standardizing work to sustain continuous improvement - Part 2
Standard Work Instructions, with an example
Standard work quiz
New practices for ethnography, at the Gemba
Ethnographic practices quiz
Autoethnography - iGemba - Part 1
Autoethnography - iGemba - Part 2
Organizational ethnography - observing value for customer
Organizational ethnography - Team or collaborative ethnography at the Gemba
Ethnography quiz
Organizational ethnography - Management Gemba walk - Part 1
Organizational ethnography - Management Gemba walk - Part 2
Sampling of questions for a Gemba walker
Leader Standard Work
Sample Leader Standard Work
Interconnected levels of management and percentage of work time standardized
Gemba walks quiz
Gemba resources: external videos on Customer ethnography, Team ethnography and Gemba walks
Gemba walks reading
One-page course takeaways
Work-based assignment_Gemba